Client Services Assistant

Client Services Assistant – Flexible Part-Time

Are you a proactive administrative professional with a background in accounting, financial planning, or legal services ? We are looking for a dedicated Client Services Assistant to join a vibrant team in a professional city-based office. This is a role where your attention to detail and software savvy will truly shine.

The Role

Reporting to the Practice Manager , you will be a key point of contact for the firm, providing essential administrative and reception support to Directors and professional staff.

Key responsibilities include:

• Client Relations: Providing prompt, professional service to visiting clients and managing the telephone with excellence.
• Software & Database Management: Accurately maintaining client records across in house systems as well as using Xero, ASIC, and the ATO Portal
• Financial Admin: Assisting with basic client invoicing in Xero and processing credit card payments.
• Compliance & Workflow: Setting up digital client files, scanning, and managing diary bookings for professional staff.
• Office Coordination: Managing staff amenities, stationery procurement, and ensuring common areas are always pristine.
  
  

About You

The ideal candidate is an autonomous "team player" who follows tasks through to completion. You take feedback well and are looking for a professional environment where you can grow with the company.

Required Skills & Experience:

• Industry Knowledge: Previous experience in an accounting, financial, or legal professional environment.
• Software Proficiency: experience in Xero, Excel, and FYI Docs.
• Communication: Sound oral and written communication skills with a high level of professionalism.
• Organisation: Exceptional time management and the ability to meet deadlines in a fast-paced setting.

If you would like more information, please email Kerrie Donohue on Kerrie.donohue@randstad.com.au or call on 0439001941 for a confidential discussion.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.